[Resolved] Bank Logo Issue

by **John Pierpont Morgan** » Tue Feb 12, 2019 1:29 pm

Hey CJ I was wondering if you could fix an issue regarding my bank. Currently when I press change logo all that appears is "Click on Upload to upload a new image as your Bank logo *Supported types: JPG & PNG *Max size: 800kb"

And no upload button! :o:

by **Admiral Nelson** » Tue Feb 12, 2019 1:32 pm

Are you on a phone?

Are you on a Laptop/Desktop?

What Browser are you using?

What extensions (if any) are you using - They can block elements from appearing from time to time.

We need details!

by **John Pierpont Morgan** » Tue Feb 12, 2019 1:35 pm

Desktop
Chrome
No extensions

by **Admiral Nelson** » Tue Feb 12, 2019 1:47 pm

Have you tried clicking on the image?

Think it works that way... I dont have access to my bank to tell you. But can always try.

by **Captain Jack** » Tue Feb 12, 2019 1:50 pm

This particular logo upload still uses Flash (we must update it). You need to allow flash before you can upload it.

Click at the top left, where the lock icon of your browser is and then allow flash.

by **John Pierpont Morgan** » Tue Feb 12, 2019 1:53 pm

Thanks CJ

by **Captain Jack** » Tue Feb 12, 2019 1:55 pm

You uploaded it?

by **John Pierpont Morgan** » Tue Feb 12, 2019 1:56 pm

Yes it worked

by **Captain Jack** » Tue Feb 12, 2019 1:59 pm

Great

[Resolved] Bank Logo Issue

[Resolved] Bank Logo Issue

Re: Bank Logo Issue

Re: Bank Logo Issue

Re: Bank Logo Issue

Re: Bank Logo Issue

Re: [Resolved] Bank Logo Issue

Re: [Resolved] Bank Logo Issue

Re: [Resolved] Bank Logo Issue

Re: [Resolved] Bank Logo Issue